"Convenient, but the fees add up"
I’ve used Hy-Vee for grocery delivery a few times, especially on those hectic weeks when I barely have time to think about dinner. I remember feeling relieved the first time I got everything dropped off without having to drag myself to the store. But then at checkout, the total always seems to climb more than I expect. The online prices already feel a little higher, and once the delivery fees and extra charges show up, it kind of takes away from the convenience. It’s still helpful when life is busy, I just wish the final cost didn’t jump so much.
hello_nicholas955
May 03, 2026
"The produce was super fresh, and I…"
The produce was super fresh, and I really appreciated the quality. That said, considering the overall experience, I do think some kind of compensation or credit would be fair.
Russell_diefenbach99
April 08, 2026
"Easy to Use and Reliable"
I use the hy-vee app all the time, and it’s been really dependable for me. It’s easy to find what I need, checkout is smooth, and the pickup times are always clear. it makes grocery shopping feel a lot less stressful, and I feel confident using it every time. No big complaints from me.
william1991
March 30, 2026
"Good First Impression at Checkout"
My first impression checking out on Hy-Vee was solid. The whole process felt simple right away, my payment went through quickly, and the cart didn’t glitch or freeze up at all. Nothing fancy, just easy and smooth, which is really all I was hoping for.
"I’ve been using Hy-Vee rewards for a while..."
I’ve been using Hy-Vee rewards for a while now, the savings are nice. I do like watching the Fuel Saver points add up when I’m doing my usual grocery shopping.
The app is easy to use for the most part. It’s not perfect, but I can usually find deals and clip coupons without getting too frustrated. That said, I had an issue recently where something didn’t apply right, and I’m still kind of expecting at least an apology or some acknowledgment from customer service.
Most weeks I save a few dollars, sometimes more, so it still feels worth using if you already shop there. I don’t have huge complaints overall, but when something goes wrong, a simple “sorry about that” would go a long way.
alicedavis1256
March 19, 2026
"Parking is honestly never a hassle"
I use hy-vee.com a lot to kind of plan out my grocery trips, the parking at my local Hy-Vee is one of those little things that keeps me coming back.
There are usually plenty of spots close to the entrance, even after work when it’s, like, a little busier. The pickup parking is easy to spot too, so I’m not driving around confused trying to figure out where to go.
It just makes the whole trip way less annoying, you know? I can pull in, grab what I need, and get out without wasting a bunch of time circling the lot.
"Refund got handled, but I had to push for it"
I ordered from hy-vee and one of the items I received was wrong, so I reached out to customer service to get it returned. They were able to help and I did eventually get my refund, but it took longer than I expected and I had to follow up before things actually moved along. It wasn’t a huge disaster, but it was frustrating enough that I felt like I had to escalate the issue a bit just to get it resolved. In the end it worked out, but the process could’ve been smoother.
juliusteal8647
March 03, 2026
"I don’t remember half of what I..."
I don’t remember half of what I ordered from hy-vee, but I do remember nothing was crushed, which is the main thing. The cold stuff was all together, the bread somehow made it home safely on top, and the bags weren’t stuffed like bricks. It’s a small detail, but it makes pickup feel a lot less irritating...
debra.Reese
February 22, 2026
"Mostly fine, but a little annoying"
I got most of my order, so that part was okay, but a couple of the items were wrong. Not the end of the world or anything, and most of the stuff was fine, but still kind of annoying when you’re expecting one thing and get something else.
theresa1994
February 10, 2026
"Dinner pickup was surprisingly good 🙂"
Grabbed some prepared food after work it hit the spot. Everything tasted fresh, and it was still nice and warm when I got home. Happy with it!
JohnSimmons_06
February 09, 2026
"Delivery was just right on time"
I ordered groceries from Hy-Vee, and the delivery showed up just when they said it would. I thought it might be late since it was around dinner time, but nope, the driver got there on time and everything was still cold. It was just super easy and saved me a trip. I’ll definitely use it again.
Roy_beaty86
February 06, 2026
"I usually have good luck with the..."
I usually have good luck with the bakery here, the bread and pastries are fresh more often than not. The deli is a different story though. Some days the meats and sides are really good, and other days it feels like it only works when it wants to. For the price, I wish it was a little more consistent.
william_Story75
January 31, 2026
"Layout could be easier to follow"
Hy-Vee usually has pretty much everything I’m looking for, but the layout can be a little confusing sometimes. I’ll think I know where something is and then, actually, no, I end up walking back across the store for one or two basic items. It’s not a huge deal, but clearer signs would definitely help.
hello_james264
January 08, 2026
"Got my groceries way faster than I expected…"
Got my groceries way faster than I expected. if you’re in a rush or just don’t feel like going to the store, it’s really convenient. I’d definitely use it again when I’m short on time.
mitchell_Schmidt88
December 29, 2025
"Perfect for our office lunch"
We ordered catering for our office lunch and everything showed up hot and ready to go. The food was a hit with everyone, and a friend had recommended them to me beforehand, so I’m glad we gave them a try. Definitely a solid choice for a group meal.
RichardSchmidt
December 23, 2025
"Usually a solid choice"
My quick take: this place usually has what I’m looking for, so I don’t mind stopping in. Every now and then they’re missing something I need, which is annoying, but overall it’s dependable.
DebraCoral_95
December 21, 2025
"I’ve been using Hy-Vee online a…"
I’ve been using hy-vee online a lot more lately, it’s been a good experience. I usually check the weekly deals before I order, and when I remember to use the Fuel Saver offers and digital coupons, the savings actually feel noticeable, not just a few cents here and there. I also really like being able to see my total before I check out because it helps me stick to my grocery budget. Some things are still a little more expensive than what I’d find at other stores, but overall I feel like I’m getting decent value. Plus, doing pickup has saved me time and keeps me from tossing random extras in my cart like I always do when I shop in person.
darryl1995
December 19, 2025
"I’ve had a really good experience with…"
I’ve had a really good experience with my Hy-Vee pharmacy. My refills are ready when they say they’ll be, which I really appreciate, and the staff is always kind, even when they’re clearly busy. I had a question about a new medication, and the pharmacist took the time to explain it to me without making me feel rushed at all.
Christine_schnarr02
December 19, 2025
"I’ve used Hy-Vee’s digital coupons a few times..."
I’ve used Hy-Vee’s digital coupons a few times now, and they’ve worked every time. The discounts showed up at checkout like they were supposed to, and I haven’t run into any weird fine-print nonsense. I usually don’t trust the overly polished promo emails companies send, but so far theirs have been accurate
STANWICK
December 04, 2025
"I shop at Hy-Vee regularly, and this location..."
I shop at Hy-Vee regularly, and this location is usually clean. The floors were picked up, the bathrooms were decent, and the carts didn’t have that gross sticky feel you run into at some stores.
I’m giving it 4 stars because a few shelves in the produce area looked a little messy. Maybe they had just gotten slammed before I came in, but either way it wasn’t a huge deal, just something I noticed.